We aim to process your orders on the same day in which you placed your order with us. We send this 24 hour free tracked delivery in order to get your items as soon as possible for your little one and the up coming occasions you may have. When will i receive my order ? We aim to dispatch orders within 24 hours and once the item has been dispatched from ourselves we use a 24 hour tracked delivery service with royal mail What if i am not happy with my order ? If you are dissatisfied for with the products you have received, then we are more than happy to offer an exchange or a refund. All the information regarding exchanges can be found on our returns page