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C/O US APPAREL
UNIT 3, GROUND FLOOR
30-32 KNOWSLEY STREET
Items must be returned in a saleable condition, for example we cannot accept returns that smell of smoke or are covered in pet hairs.
Please return the suit in it's original condition and packaging to the address above
Please include a note with your ORDER ID and confirm reason for return and we can get that sorted out for you as soon as this is processed in our office
Please note we do not accept hand delivered returns to the above address as a means of returns. Parcels returned this way will be rejected
Please note we are an online based company only
How long will it take to process my money back into my account ?
Please allow up to 10 working days for us to receive your items, process your return and confirm your refund amount. We will send you an email when this has been completed for you. Bank Account payments will take 2 working days for PayPal payments will take 1 working day
Will you refund me the orginal postage i paid ?
We ask our customers to pay for the return postage back to us. We will indeed refund the full amount paid for the item.When returning your item, the free gift has to be returned with the product purchased. If the free gift is not returned a charge of £2 will be deducted from the refund amount.
Customers are asked to pay for return postage but we do have a return label on our website for the price of £3.50 which is cheaper than most royal mail tracked postage